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Explore Our Learner Apps
Throughout your apprenticeship programme you will be expected to use various applications to help the process run smoothly, the most used of these are listed below. With the help of your coach you will learn to navigate these confidently and effectively.
Discover more about these applications by clicking the links below.
Aptem is our main Apprenticeship Management Platform.
This is where you will submit all work, documents and portfolio evidence.
BKSB is our Assessment Platform.
This is where you will complete your initial assessments during the onboarding process.
BUD is a Training Management Platform.
Current learners will be submitting work here, however new learners will be utilising Aptem.
iLearn is our Education and Virtual Learning Platform.
This is where you will find courses, videos, live streams and more great eLearning material.
uCertify is our specialist technological training platform.
This is where you will learn about technology in the workplace.
PG on demand is our flexible learning portal.
This is where you can catch up on recorded webinars and review recorded sessions with your coach.
Why Choose Primary Goal?
Our apprenticeships are designed with the future in mind, equipping learners with the skills needed to thrive in a rapidly evolving workplace. Partnering with industry leaders, we ensure our programmes remain relevant and impactful.
High-Quality Training
You'll receive a tailored learning plan delivered by experienced digital coaches, including live group workshops, interactive activity sessions, 1-1 coaching with personalised support and a whole menu of eLearning, webinars and course content.
Bespoke Coaching Sessions
Once per month you will meet with your dedicated coach. These sessions are aligned to your job role, your individual training needs, and your workplace targets to support you in demonstrating real impact to your organisation.
Supporting Innovation through AI
We help you to understand how AI and emerging technologies can be used safely, ethically and effectively in the workplace. Particularly, when making choices about whether a certain technology is the right fit for the task.
Dedicated Mentors
You will be allocated a personal coach and a workplace mentor. They will work together to support you in gaining the technical knowledge needed to apply tools in real work projects, gain confidence and improve processes while developing skills for future career progression.
Need a helping hand?
We understand that starting something new can sometimes feel a little overwhelming, but you won't be doing it alone.
Our team is here to support you through every stage of your enrolment and onboarding journey. Whether you have a question, are unsure about the next steps, or simply want to talk something through, we're always happy to help.
No question is too small. We are committed to making the process as smooth and straight-forward as possible, so please don't hesitate to get in touch and we will support you every step of the way.
FAQs
Find answers to your most pressing learner enquiries.
Your employer will be utilising the Growth and Skills Levy as a way to fund your apprenticeship training programme. As a result the government requires that all learners must complete a set amount of learning hours across the duration of their course towards the programmes knowledge, skills and behaviours. These are the implementation hours you need to complete (often called the 'Off-the-Job' training requirement.)
Implementation hours are a key part of every Apprenticeship programme, regardless of the level or standard. Apprentices are required to log around 24-30 hours per month (depending on duration) as learning towards their apprenticeship - pro-rata for part time employees.
Primary Goal implementation hours are carefully structured to ensure every apprentice meets the required minimum for their chosen apprenticeship. These tend to come from two main sources:
1. Each week Primary Goal will provide learning opportunities for you to count towards your hours. There is a huge menu to choose from including coaching sessions, live topic of the month group sessions, and a wide selection of webinars like Microsoft, Apple, Google and lots of apps for automation, projects, data dashboards, communication and many different teaching Apps.
2. Alongside this, most apprentices make up the bulk of their hours from learning experiences that are naturally occurring in the workplace that can count towards their monthly targets. This could be shadowing colleagues, attending meetings, conferences, personal CPD or trying out new tools to gain feedback as part of the learning experience.
Typically 12–18 months depending on the programme level. This provides enough time to build meaningful skills that are retained long-term whilst delivering consistent impact in your role.
However, for 2026 the apprenticeship rules have changed slightly, meaning that we are now able to deliver shorter more compact 'Apprenticeship Units'. Initially, we have created three AI Leadership Units that have a duration of 30 hours each.
Your portfolio is a curated collection of work, projects, and documents that proves your competence in the Knowledge, Skills and Behaviours (KSBs) required for your qualification. It is a vital tool used for your ongoing progress reviews and your final End-Point Assessment (EPA).
A strong portfolio highlights your best, most relevant work rather than a high volume of minor tasks.
You will document your implementation hours in an Excel workbook, which will then be submitted into Aptem at the end of each month.
Need Help? - Reach Out!
At Primary Goal, the safety and well-being of our learners is our highest priority.
Our Designated Safeguarding Lead (DSL) is Norah Smith. Norah is the primary point of contact for our community, regarding any safety, well-being, or protection concerns.
In Norah's absence Helen Morris is our Deputy DSL.
If you need support please reach out using the methods below.
Email us with any safeguarding concerns.
Phone
Call us if you need to report a concern.
Safeguarding Policy
Read Our Policy using the link below.